We offer a 1 year warranty against any manufacturing defects. We cannot provide warranty protection for any products that have not been used and maintained according to our instructions.
Racing Batteries are designed for use on the track, where they see a very different duty cycle than road vehicle batteries are typically designed for. That being said, they'll work just fine on the road as long as you operate them in accordance with our instructions.
Don't let your Racing Battery charge level fall below 8V, for example by leaving the headlights on with the engine off or by allowing an alarm to drain the battery below 8V. Don't assume the ignition key isolates the battery - often it doesn't, and the ECU, clock, immobilser etc can keep pulling current which will flatten your battery. Don't leave them connected to a charger unless you're sure that it has an automatic zero current maintenance mode like the Optimate Lithium - our recommended charger, and ensure you don't charge them over 14.4V - a faulty charger, regulator, or rectifier can do this.
We control the quality of parts used as well as the quality of labour from our team who assemble them. We can’t control how you use the battery – whether you keep it within voltage limits, cycle it properly, or even if your vehicle's electrical system is working properly. Subsequently we can’t be responsible for any problems or electrical issues you might encounter after you’ve fitted the battery, as we know that all of our products are in perfect working order when they leave us, and therefore any damage obtained during or after the battery has been fitted is considered to be consequential damage. We are available to take queries about any issues and are more than willing to help you resolve any you may encounter, and hopefully we can find a solution that fixes the issue you are having.
What we can do is offer you the best customer service possible – if you have any problems at all with your Racing Battery, just give us a call and we’ll do our best to get it sorted.
We reserve the right to test any batteries returned to determine whether they have been used and maintained in accordance with our detailed instructions.
If we find that the battery has not been used and maintained in accordance with our instructions, then unfortunately we will be unable to offer warranty cover.
To make claim under our manufacturing warranty, proof of purchase must be presented, showing the date of purchase.
The warranty does not cover shipping damage, cracked covers, cracked cases, discharged batteries, freezing or explosion, or the use of undersized batteries, or damage by electrical equipment.
Racing Batteries makes no warranty with respect to its batteries other than the warranty stated above. All implied warranties of merchantability and all expressed and implied warranties of any other kind are hereby excluded.
Delivery Timescales
We dispatch all of our orders within 5 working days. If we cannot meet this timescale we will contact you with an expected timescale, and offer a full refund if this is unacceptable.
Cancellations & Refunds
If having placed an order you wish to cancel, please contact us immediately and we will offer you a full refund. If we receive your request to cancel an order after we have already dispatched your personalised product, we will ask you to return the product to us. Providing the product returns to us in merchantable condition within 5 working days then we will refund the purchase price to you (minus shipping costs, which still need to be covered).